Episode 1

Robyn and her boyfriend had a deposit saved for a house. As they prepared to complete, their financial advisor requested some money from their deposit, but the advisor's emails had been hacked, and Robyn and her partner found themselves £10,000 worse off. Robyn has exhausted all avenues in terms of getting her money back, and as she prepares to buy a house all over again, she wants to know that her every transaction is safe from any potential scams.

After tough shifts on a Covid ward, nurse Melissa received a call telling her that her savings were under threat. Exhausted from her work, she went along with everything the scammers said. But when she realized what had happened, it was too late – she had lost a five-figure sum. The team of ethical hackers discover that she is still potentially exposed online, and there's work to be done to make sure she never gets scammed again.

Tom runs a business selling beauty products online and noticed a significant shortfall in his accounts not long after he had clicked on a link he believed to be from an online auction site. Over three months, in incremental amounts, scammers had taken £14,000 from Tom's accounts. Having failed to recover the money, Tom wants to be sure there's nothing else that might leave him exposed to future online scams and hacks.

Millie got a text from her phone company asking to tweak payment details on her account, and with the pandemic affecting her business, she responded quickly so as not to lose out on any income. Then she got a call, and scammers were able to persuade her to take out a £10k loan and overdraft by using her security information. They also emptied her business account. Now Millie is convinced that she has been added to a suckers list and wants Michelle and Mavis's help to get the scammers off her case.

Christine was alerted to unusual activity on her social media account by a friend, but by then three of her contacts had lost out to the tune of £300 each. Now Christine wants answers as to how her account was exposed. Michelle and Mavis are on the case alongside the team of ethical hackers.

When Phil responded to a scam text, he wasn't expecting to become embroiled in an investigation with the National Crime Agency, but after manipulative scammers convinced him to move large amounts of money through his account, he was fleeced for a five-figure sum.

Having previously gone through the experience of someone trying to clone her bank cards, Sharon was alarmed when she received a call from an online marketplace fraud department and quickly got them off the phone. But the next day when a call came from her bank reporting suspicious activity, she responded quickly and transferred money to a safe account, only to discover she'd lost £2,000 and the whole thing was a scam.

Opera singer Alexander had recently posted a package, so when he received a text about a parcel, he assumed all was exactly as he was expecting, and went ahead and paid the fees. But this decision led him to lose £8,000 to scammers, and he has been unable to recover his money via his bank. He knows he needs to boost his cybersecurity to make sure this doesn't happen again.

Erin was preparing to buy her first marital home with her partner, and with her deposit money saved and ready to go, it felt just a short step away. Then a call from what she was told was the Lloyds Fraud Team changed everything - after she moved thousands of pounds to a safe account that was nothing of the sort.

Michelle and Mavis hear from retired executive Elaine, who was fleeced out of £30,000 after she used online banking. Joan was also scammed when someone used her card on Deliveroo.

Paula was scammed out of £5,000 when a call from her bank's fraud team caught her off guard. Michelle and Mavis are on the case with a team of ethical hackers.

Michelle and Mavis hear how hackers accessed Nathan's email account and tweaked the details on an invoice so that the cash went straight to them.

Michelle and Mavis meet Theresa, who has lost a six-figure sum to cryptocurrency scammers and is worried about all the information she has given away in the process.

It’s a family affair as CJ and Chris meet with the team to learn how they can stop their grandad being scammed. We compile the top things to look out for.